At Sculptive Wear (“we”, “us”, or “our”), we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sculptivewear.com or purchase our premium plus-size activewear.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Identification Information: Name, email address, shipping/billing address, phone number, and payment details when you make a purchase.
- Account Information: Username, password, and preferences if you create an account.
- Transaction Information: Details about purchases, returns, and payment methods (Visa, MasterCard, JCB, PayPal).
- Technical Data: IP address, browser type, device information, and operating system.
- Usage Data: Pages visited, time spent on site, and navigation patterns.
- Communication Data: Records of customer service interactions and survey responses.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders for plus-size activewear and outdoor apparel
- Provide customer support and respond to inquiries
- Improve our website, products, and services
- Send order confirmations, shipping notifications, and account updates
- Prevent fraud and enhance security (using bank-level encryption)
- Personalize your shopping experience and recommend products
- Comply with legal obligations and enforce our policies
3. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Payment processors (Visa, MasterCard, JCB, PayPal), shipping carriers, and IT service providers.
- Legal Requirements: When required by law or to protect our rights and safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties for marketing purposes.
4. International Data Transfers
As we serve customers globally (excluding some Asian and remote areas), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.
5. Data Storage and Security
We implement robust security measures including:
- SSL encryption on all website pages
- PCI-DSS compliance for payment processing
- Tokenization technology that prevents storage of full payment details
- Regular security audits of our systems
- Limited access to personal data within our organization
While we take reasonable precautions, no internet transmission is completely secure. Please protect your account credentials.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Restrict or object to certain processing
- Receive a copy of your data in a portable format
- Withdraw consent for marketing communications
- Lodge a complaint with a data protection authority
To exercise these rights, contact us at [email protected].
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and shopping cart
- Analyze website traffic and performance
- Deliver targeted advertising (you may opt out)
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
8. Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this policy periodically. The “Last Updated” date at the top indicates when revisions were made. Continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
For privacy-related inquiries or to exercise your rights, please contact:
Sculptive Wear
97 Henry Moss Court
WONGYARRA, AU 5481
Email: [email protected]
