Welcome to Sculptive Wear! These Terms and Conditions outline the rules and regulations for using our website and purchasing our premium plus-size activewear. By accessing and shopping at sculptivewear.com, you accept these terms in full.

1. Our Customers

Sculptive Wear specializes in high-quality plus-size activewear and outdoor apparel for women who value both style and performance. Our products are designed for customers who seek comfortable, fashionable, and functional workout and outdoor clothing in extended sizes.

2. Website Use

2.1 Access and Eligibility

By using our website, you confirm that you are at least 18 years old or have parental/guardian consent. We reserve the right to refuse service to anyone for any reason at any time.

2.2 Account Responsibility

If you create an account, you are responsible for maintaining its confidentiality and all activities under your account. Please notify us immediately of any unauthorized use.

2.3 Prohibited Uses

You may not use our site:

  • For any unlawful purpose
  • To harass, abuse, or harm others
  • To infringe on our intellectual property
  • To transmit viruses or malicious code
  • To interfere with the site’s security features

3. Products and Services

3.1 Product Descriptions

We strive for accurate product descriptions, colors, and sizing information. However, slight variations may occur due to screen settings. If a product doesn’t match its description, you may return it under our Returns Policy.

3.2 Product Availability

All orders are subject to product availability. If an item becomes unavailable after ordering, we will notify you and either cancel the item or offer a suitable alternative.

3.3 Hygiene Products

For health and hygiene reasons, the following items cannot be returned unless defective:

  • Women Bodysuits & Jumpsuits
  • Plus Size Sports Bras
  • All swimwear and intimate apparel (must have hygiene seals intact)

4. Orders and Payments

4.1 Order Acceptance

Your order represents an offer to purchase which we accept when we send an order confirmation. We reserve the right to cancel orders for any reason, including suspected fraudulent activity.

4.2 Pricing

All prices are in Australian Dollars (AUD) and include GST where applicable. We reserve the right to adjust prices at any time, but changes won’t affect confirmed orders.

4.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You confirm that the payment method used is yours or that you have authorization to use it.

4.4 Sales Tax

International customers may be subject to import duties and taxes. These are the customer’s responsibility and are not included in our prices or shipping costs.

5. Shipping and Delivery

5.1 Processing Time

We process orders within 1-2 business days (excluding weekends and public holidays). You’ll receive tracking information once your order ships.

5.2 Shipping Options

We offer:

  • Standard Shipping (AUD $12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
  • Free Shipping: For orders over AUD $50 via EMS, delivered in 15-25 business days after dispatch

We currently ship worldwide except to some Asian countries and remote areas. Delivery times may vary based on location and customs processing.

5.3 Delivery Issues

If your package is lost or damaged in transit, please contact us immediately at [email protected] with your order details.

6. Returns and Refunds

6.1 Return Policy

You may return most unworn items within 15 days of delivery. Items must be:

  • Unworn and unwashed
  • In original condition with tags attached
  • In original packaging where possible

6.2 Return Process

To initiate a return:

  1. Contact us at [email protected] within 15 days of delivery
  2. Complete our Return/Exchange Request Form
  3. Wait for approval (within 2 business days)
  4. Ship items to: 97 Henry Moss Court, WONGYARRA, AU 5481

6.3 Refunds

Refunds are processed within 5-7 business days after we receive and inspect returned items. Original shipping fees are non-refundable, and return shipping is the customer’s responsibility.

6.4 Exchanges

Exchanges are subject to product availability. Standard shipping charges apply unless the exchange is due to our error.

7. Intellectual Property

All content on sculptivewear.com, including text, graphics, logos, and images, is our property or licensed to us and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

Sculptive Wear shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Product use or misuse
  • Unauthorized access to your account
  • Interruptions or errors in our service
  • Third-party actions

Our maximum liability for any claim related to our products or services is limited to the purchase price of the product in question.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Governing Law

These Terms are governed by the laws of Australia. Any disputes will be resolved in the courts of South Australia.

11. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our website with a new “Last Updated” date. Continued use of our site after changes constitutes acceptance of the new Terms.

12. Contact Us

For questions about these Terms or our products:

Email: [email protected]
Business Hours: Monday-Friday, 9am-5pm AEST
Address: 97 Henry Moss Court, WONGYARRA, AU 5481

Thank you for choosing Sculptive Wear for your premium plus-size activewear needs. We’re committed to providing you with quality products and exceptional service.